Tissue Box Sourcing in China: A Case Study
Global sourcing is simple theoretical work, but in the real-world execution often reveals hidden complexities, especially for the work of consumer packaging products. This case study explains how a structured sourcing methodology helped identify the right tissue box manufacturer in China, balancing cost, quality, compliance, and long-term activities.
Project Background & Objectives
The client’s requirement was to source tissue packaging products, including:
- Injection-moulded tissue cases
- Foil-wrapped tissue packs with resealable adhesive flaps
In China, it was limited by the geographical scope due to its manufacturing maturity, tooling capabilities, and export readiness.
The main focus was to shortlist reliable manufacturers through a disciplined RFI–RFQ process, followed by supplier recommendation and future audit readiness.
Structured Sourcing Approach
Dragon Sourcing actively works on an 8-step supplier pre-qualification framework, ensuring transparency and risk mitigation:
- Demand Analysis – Review the product specifications in detail; materials, volumes, and production technology are also under scan.
- Supply Market Analysis – Find the reliable suppliers via databases, B2B platforms, trade fairs, and industry networks.
- Telephone Pre-Screening – Eliminate the traders’ names and non-compliant suppliers early.
- NDA Administration – Protecting client IP before sharing specifications.
- RFI–RFQ Development – Created with a customized balanced scorecard.
- RFI–RFQ Administration – Preferred local-language communication and active follow-ups.
- Supplier Evaluation – Weighted scoring across capability, quality, CSR, and cooperation.
- Final Analysis & Ranking – Finally, objective comparison and audit recommendations.
These disciplined real-time activities ensured only serious, capable manufacturers advanced in the process.
Demand Analysis & Order Planning
At the start, the volume estimation was:
- 10,000 tissue cases
- 100,000 foil packages
The packs of tissues were created for both standalone use and integration into dispensers, with usability features such as pull tabs and resealable adhesive flaps—adding complexity to material and production needs.
Supplier Screening Results: Reality of the Market
We have identified 90 suppliers; only a small fraction progressed among them:
- Among many plastic suppliers, some of them were specialized in automotive or home appliances, not consumer packaging
- Many of the foil suppliers felt the order volume was too small
- Others didn’t agree to sign NDAs, citing product simplicity
After phone screening and RFI–RFQ distribution:
- Out of all, only 4 suppliers submitted complete RFQ responses
This highlights a critical procurement insight:
A large supplier pool does not guarantee qualified participation.
RFI Scorecard: Data-Driven Supplier Evaluation
The selected suppliers were scored using a 100-point weighted scorecard, covering:
| Category | Weight |
|---|---|
| Business Information | 40% |
| Production Management | 20% |
| Quality Control | 20% |
| Social Responsibility | 10% |
| Cooperation Willingness | 10% |
Evaluation criteria included:
- Manufacturing experience & capacity
- ISO 9001 / ISO 14001 certifications
- Export history to EU & North America
- ERP usage and traceability systems
- Responsiveness and documentation quality
This confirmed the final decision was fact-based, not price-driven.
RFQ Insights: Cost Is Only One Variable
While FOB pricing and mould costs were analyzed, tooling method (injection vs compression moulding), free sample willingness, and long-term scalability played a decisive role.
Notably, the highest RFI scorer was not automatically the top commercial choice—reinforcing the importance of total value assessment over unit price alone.
Final Supplier Recommendation
Two suppliers emerged as top contenders:
Recommended Supplier – CN02
- 23 years of manufacturing experience
- 260 employees | 25,000 m² factory
- USD 90M projected turnover (2024)
- ISO 9001, ISO 14001, Oeko-Tex 100 certified
- Export-ready for EU & North America
- Agreed to free samples after partial mould payment
A second supplier (CN01) ranked highest technically but had different commercial trade-offs, giving the client flexibility based on strategic priorities
Key Takeaways for Procurement Leaders
- Early supplier filtration saves time and cost
- Balanced scorecards outperform price-only decisions
- Supplier cooperation is a hidden risk indicator
- China sourcing still delivers value—when managed professionally
Conclusion
This sourcing case study of the tissue box demonstrates how structured sourcing, rigorous evaluation, and local expertise turn a complex procurement challenge into a controlled, value-driven output. For businesses sourcing consumer packaging or molded products, a disciplined RFI–RFQ framework remains essential for success in global markets.
Download the Case Study: Tissue Box Sourcing in China Case Study
Author’s Bio:
Pankaj Tuteja
Head of Operations – India
https://www.dragonsourcing.com



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Dragon Sourcing Team